No casting and Wireless Printing

[MimoRa]

Hi there, 

I'm experiencing an issue where all my devices can connect to the Wifi Pro but they can't talk to eachother anymore. I've had the Wifi Pro router and an acces point for over a year and never experienced this before. It seems that the firmware version 3.73.406133 is causing some issue here because I had no problems before the router updated itself. 

I've lost casting capabilities to the Nest Audio in my home (from all iOS devices and Chrome browsers) and my printer's wireless printing capability isn't showing up on all my devices anymore. I have no issues accessing the internet, it's purely the communication between devices. Any help? Thanks. 

[FWCA]

I have a similar problem.  YouTube on my Android phone can see half of my Chromecast devices only.  Restarting the main wifi seemed to resolve the problem for a day or two.

[Ivan_R]

Hi MimoRa,

I understand your frustration completely. It sounds like everything was working smoothly for over a year and then this recent firmware update seems to have caused a glitch preventing your devices from communicating with each other on your Nest Wifi Pro network. That's definitely an issue, especially when casting and printing are important features for you.

Let's see what we can do to get things working again.  Have you tried restarting both the router and the access point? Sometimes a simple reboot can clear up network issues. You can also use this article Nest Wifi Pro, Nest Wifi, or Google Wifi network not working where you can find the possible causes of this problem, and a couple of existent ways to resolve it.

Keep me posted!

Regards,

Ivan

[Ivan_R]

Hi MimoRA,

We require some additional information to get you a resolution. Please fill out this Contact Us form and our specialist team will contact you as soon as possible.

Have a great day!

Regards,

Ivan