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Old google wifi 3 pack with T-Mobile

Ronde
Community Member

I have setup router point successfully but can’t set up other two Wi-Fi points. The Home app doesn’t see them.I have reset the app multiple times and same result. What’s wrong? The system worked fine before and all points were connected. I have switched to T mobile wireless and the Home app recognizes that, sets up the “router” then can’t find the other two points.

8 REPLIES 8

olavrb
Platinum Product Expert
Platinum Product Expert

Are you using an iOS device for the setup process? Then see:


I don't work for Google.

Ronde
Community Member

Thanks 

AbigailF
Community Specialist
Community Specialist

Hi Ronde,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Regards, 
Abi

Ronde
Community Member

Thanks olavrb. The link got me up and running.

LovelyM
Community Specialist
Community Specialist

Hello Ronde, 

Happy to hear that your WiFi setup is working great! Let me know if you have other questions or concerns; otherwise, I'll be locking this thread after 24 hours.

 

Thanks, 
Lovely

lighx
Community Member

If you have the first nest wifi gen or nest wifi pro try using one of the points as the router and the others as points, I ran into a similar issue like this, this was a great solution for me. If you have the nest wifi gen 2 (this gen has points which have google assistant) my best bet would be contacting google,

AbigailF
Community Specialist
Community Specialist

Hey folks, 

@lighx and @olavrb, appreciate your helpful responses. 
@Ronde, chiming in to ensure everything is good here. Were you able to see olavrb's reply?

Best,
Abi

Ronde
Community Member

Thanks to all I am up and running from anywhere in my home ✌️