One Device cannot connect to main WiFi

[Pfan]

I have one device in my network (laptop) that can't connect to the main WiFi. No problem connecting to the guest signal or if I hotspot my phone. 

[Ashepherdson]

Suggest you reboot the router to see if that clears it up.  Only other thought is you may have devices with preconfigured ip addresses causing a conflict, but try the router power cycle first 🙂

[aatienza]

Hey Pfan,

I'd like to jump in here and check if you've seen Ashepherdson's response. Let us know if you need more help by replying to this thread.
 

Thanks,

Archie

[AbigailF]

Hi Pfan,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Best,
Abi

[AbigailF]

Hello Pfan,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi