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Original google wifi point failing - how do I cofigure the new nest wifi points?

EG31
Community Member

I have a 3 pack of original gen 1 wifi points.  One is starting to fail regularly.  If I decide to buy the new gen 2 points - can I still use the two old ones?  Is there an optimal way to make both work together or should I start from scratch?

2 Recommended AnswerS

olavrb
Platinum Product Expert
Platinum Product Expert

Combine:

Hardware specifications:

The best is to use a Nest Wifi router as primary, as it has the best hardware. But replacing the main point requires full factory reset and setting up the network from scratch. But if you use the same name (SSID) and password, all your devices will reconnect by themselves.

Factory reset:

Set up:


I don't work for Google.

View Recommended Answer in original post

Jeff
Community Specialist
Community Specialist

Hey, everyone.

It looks like we got our solution here, but I wanted to check in real fast before marking this as resolved to see if anyone needed anything else in here. If we still need some help, just let me know and I'll be happy to keep this open and jump into the conversation. 

Thanks.

View Recommended Answer in original post

7 REPLIES 7

olavrb
Platinum Product Expert
Platinum Product Expert

Combine:

Hardware specifications:

The best is to use a Nest Wifi router as primary, as it has the best hardware. But replacing the main point requires full factory reset and setting up the network from scratch. But if you use the same name (SSID) and password, all your devices will reconnect by themselves.

Factory reset:

Set up:


I don't work for Google.

EG31
Community Member

Thanks!  This is great.  I'll go purchase Nest Wifi 5 tomorrow!

 

Jeff
Community Specialist
Community Specialist

Hey, everyone.

It looks like we got our solution here, but I wanted to check in real fast before marking this as resolved to see if anyone needed anything else in here. If we still need some help, just let me know and I'll be happy to keep this open and jump into the conversation. 

Thanks.

EG31
Community Member

Thanks Jeff!  All good now. Directions worked great. I’m happy I can still get use of my gen 1 points. Appreciate all the help!

Jeff
Community Specialist
Community Specialist

Great news, EG31! I'm happy to hear that everything is resolved for you.

Hey, SaraJ. Let me know if we need to keep this open any longer to get things sorted out on your side.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down after the offered solution. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks