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Removing Device from Wifi

Sjweertz
Community Member

I have a Kasa (TP Link) device that is connected to the wifi network but I need to reset.  When I reset the device, it automatically reconnects to the network, thus not allowing me to reconnect the device to the Kasa app.  I need to remove the device from the network so I can reset.  How do I do this?

1 Recommended Answer

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Sjweertz 

Looks like need to do a factory reset on the Kasa device. If you reset the device and it connects again to your WiFi it still has your settings.

Found THIS link about factory resetting the Kasa device. 😊

View Recommended Answer in original post

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Sjweertz 

Looks like need to do a factory reset on the Kasa device. If you reset the device and it connects again to your WiFi it still has your settings.

Found THIS link about factory resetting the Kasa device. 😊

AbigailF
Community Specialist
Community Specialist

Hey folks, 

@RXShorty, appreciate your helpful response. 
@Sjweertz, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hi Sjweertz,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Regards, 
Abi

AbigailF
Community Specialist
Community Specialist

Hello Sjweertz,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Abi