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Replacing OnHub with Nest Wi-Fi Router on frontier fiber without modem

jaredgwilkinson
Community Member

Hi All -

For the last year, my internet has worked great with frontier fiber and google Onhub router. I have not been using a modem because my ISP told me I didn’t need one when they installed it. 

I am attempting to upgrade to Nest Wi-Fi but, when I follow the instructions for setting it up, the google home app tells me the network is offline. I plugged the OnHub back in and the internet worked immediately. 

Any suggestions for setting up Nest Wi-Fi with Frontier Fiber?

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Jeff
Community Specialist
Community Specialist

Hi, jaredgwilkinson.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi again, jaredgwilkinson.

I'm checking in once more to see if you still needed some input on this. If so, just let us know.

Thanks,

- Jeff

Jeff
Community Specialist
Community Specialist

Hi, everyone.

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,

- Jeff