2 weeks ago
I have a Google Nest setup with a main router and 2 additional points. Let's call the network "SUNSHINE". Pretty regularly when I'm watching my Samsung TV, the picture starts to blur and then I get a connection error. I go to the WiFi on the TV and it shows SUNSHINE as the network with no bars. I turn it off then on and it connects to SUNSHINE with full bars. Is my Nest somehow showing 2 networks available with the same name? Is the TV trying to connect to the Nest point on the other side of the house instead of the one sitting right below it?
Had to choose an OS but that's not correct or relevant...
a week ago
Hello @BillSomerset66
Nest WiFi uses multiple access points, all advertising the same network name. This allows client devices to connect to the nearest access point, expanding the usable coverage area.
However, there are a number of potential issues that can cause problems, including (but not limited to):
As you can see, if it's either #2 or #3, then it ends up tripping up #1. I don't know if any of the above applies to your situation, but I hope it gives you some things to try.
Tuesday
Hey Michael.
Thank you for the tips. I moved the WiFi point about 10 feet away from where it was (previously directly under the TV) but so far it hasn't helped. Will check it again over the next few days.
I've seen some notes about programming the TV's IP address to something static to help. Any thoughts on that?
Tuesday
Sorry to hear this is still unresolved. It could still be interference (issue #3), so I would check on that.
This issue is at the WiFi layer, not the IP layer. So, a static IP address assignment wouldn't help.