Service Name

[Rahul16]

Hi,
I am trying to set up the Nest Wifi system for my home, however my ISP need a specific service to be provided to connect to it along with username and password.
I am not able to find this field anywhere while trying to configure the router.

Any pointers to sort this problem will be appreciated.

Rahul

[Kimy]

Hi Rahul16,

Thanks for visiting the Google Nest Community.

Apologies, but what do you mean by "specific service"? Our Google Nest Wifi device just replaces your ISP modem/router to provide reliable Wi-Fi coverage throughout your home. You can visit this article about Set up Google Nest Wifi for further details on setting it up.

Regards,
Kimy

[olavrb]

Edit: PPPoE service name as MichaelP suggested sounds more likely.

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The ISP probably wants the MAC address of the WAN port of what will be the main/primary/master Nest Wifi unit?

What ISP and where (country) do you live?

[MichaelP]

I assume your ISP wants a PPPoE service name? It doesn't look like Google/Nest WiFi supports that feature – just a PPPoE username + password.

[Rahul16]

Thanks MichaelP, I think i need to place a router between to get this done