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Set up issues

Nisheezzoo
Community Member

Hey y’all, 

I am having some issues with set up. My google meet WiFi went out and I couldn’t fix it so I had forgotten my Wi-Fi network for a factory reset. I am trying to set it back up but my nest router can’t connect to the internet it says “connect failed.” 
Send help please haha. 

4 REPLIES 4

Jeff
Community Specialist
Community Specialist

Hi, Nisheezzoo.

Sorry for the delayed response here and for the frustration with the failed setup process. I wanted to jump in and see if you were able to get your setup worked out or if you were still having trouble here. If you are still struggling to get it going, can you let me know whether or not you're performing your setup on Android or iOS? Have you tried any other troubleshooting steps so far?

I look forward to hearing back from you and helping you sort this out.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Nisheezzoo.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks