Setting up Google wifi a second time

[KevinBrandner]

My house was struck by lightening and it fried the Google wifi point being used as the main point/router. I tried to move another of the points to the main point but I can't get Google Home app the find the Google WiFi to set it up. Is there anything I can do to get this to work?

[olavrb · Accepted solution]

To replace the main puck, you must delete the current network from your Google Home home, make sure all pucks are factory reset and ready for setup/ adoption.

• https://support.google.com/googlenest/answer/6246619?hl=en
• https://support.google.com/googlenest/answer/6191584?hl=en

Then set up the network from scratch. Reuse your network name (SSID) and password, then your devices should reconnect automagically.

• https://support.google.com/googlenest/answer/9548301?hl=en

[Jhonleanmel · Accepted solution]

Hey there,
 

Thanks for the help and links, olavrb.

KevinBrandner, were you able to factory reset your previous network and set up a new one using your other Google Wifi point? 

Let us know if you have additional concerns ― we’d love to help.
 

Best,

Mel

[olavrb · Accepted solution]

To replace the main puck, you must delete the current network from your Google Home home, make sure all pucks are factory reset and ready for setup/ adoption.

• https://support.google.com/googlenest/answer/6246619?hl=en
• https://support.google.com/googlenest/answer/6191584?hl=en

Then set up the network from scratch. Reuse your network name (SSID) and password, then your devices should reconnect automagically.

• https://support.google.com/googlenest/answer/9548301?hl=en

[Jhonleanmel · Accepted solution]

Hey there,
 

Thanks for the help and links, olavrb.

KevinBrandner, were you able to factory reset your previous network and set up a new one using your other Google Wifi point? 

Let us know if you have additional concerns ― we’d love to help.
 

Best,

Mel

[KevinBrandner · Accepted solution]

Thank you for the help, there was a host of issues with my ISP but the factory reset got the Google WiFi's working properly. Thanks for the help!

[Jhonleanmel]

Hey there,

Awesome — glad to hear that resetting your Google Wifi works for you. Do you have any other questions or concerns?

Best,

Mel

[Jhonleanmel]

Hi everyone,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Mel