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Setting up routers with T-Mobile gateway

Graceine
Community Member

I am trying to set up my nest routers and have plugged it into the Gateway using the provided Ethernet cable. When setting up using the home app, it gets stuck when checking for internet. According to Reddit, I need to figure out how to set the gateway to "modem only" but have no idea how to do this, or if this is in fact the correct course of action. TMobile doesn't know how to set it up either. Can anyone help? 

1 REPLY 1

olavrb
Platinum Product Expert
Platinum Product Expert

I partially answered you here:

What T-Mobile device you have and how & whether to put it in bridge mode / bypass mode / IP passthrough mode I don't know. Search T-Mobile support site, or search Google/Bing/DuckDuckGo for the brand and model of the box they've given you and "bridge mode".


I don't work for Google.