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Smart device sees individual APs

Roorider
Community Member

I have a google Nest mesh router with one master unit and three satellite speakers/APs. One of which is in my garage.

Trying to set up a Honeywell smart thermostat for my garage heater. During setup, I have to connect the device to my wifi, and the search shows all four wireless APs with the same SSID. How do I know which AP to connect it to? Is it even possible to connect to a "wrong" one, or if I'm connected to one, am I connected to all?

 

Thanks. 

 

Roorider

 

 

1 Recommended Answer

olavrb
Platinum Product Expert
Platinum Product Expert

Wifi name (SSID) and password should be enough, then the device should choose the access point that gives the strongest signal.

You can use an app like WiFiman from Ubiquiti to check what access point gives the strongest signal strength at a given position.

Then some devices support connecting to an access point with the BSSID as network name, which will be unique for that specific access point per channel. This value is shown in the WiFiman app. This is in theory though, I haven't tested this myself.

Seems more people have had issues with Nest Wifi + Honeywell products though.

If the Honeywell device is important to you, it could be that your best option is to get a different Wifi system that supports splitting 2.4ghz and 5ghz into different SSIDs, as Nest Wifi does not support this.

Or add a cheap 2.4ghz only access point behind your primary Nest Wifi router by cable. Maybe you have an old router that can be repurposed for this.

Just to be clear, this is a common problem for IoT devices not following common Wi-Fi standards. IMO this is not an issue with Nest Wifi, rather the IoT device in question.


I don't work for Google.

View Recommended Answer in original post

7 REPLIES 7

Juzdu
Bronze
Bronze

Does it tell you the signal strength of any of them?  I'm guessing not.  You can't really connect to a 'wrong' one, if your device can see the point and connect then it'll be on the mesh and move to another point if it loses connection to its current one.

Roorider
Community Member

I actually can see signal strength on each AP. Most are full strength, but one is weaker

olavrb
Platinum Product Expert
Platinum Product Expert

Wifi name (SSID) and password should be enough, then the device should choose the access point that gives the strongest signal.

You can use an app like WiFiman from Ubiquiti to check what access point gives the strongest signal strength at a given position.

Then some devices support connecting to an access point with the BSSID as network name, which will be unique for that specific access point per channel. This value is shown in the WiFiman app. This is in theory though, I haven't tested this myself.

Seems more people have had issues with Nest Wifi + Honeywell products though.

If the Honeywell device is important to you, it could be that your best option is to get a different Wifi system that supports splitting 2.4ghz and 5ghz into different SSIDs, as Nest Wifi does not support this.

Or add a cheap 2.4ghz only access point behind your primary Nest Wifi router by cable. Maybe you have an old router that can be repurposed for this.

Just to be clear, this is a common problem for IoT devices not following common Wi-Fi standards. IMO this is not an issue with Nest Wifi, rather the IoT device in question.


I don't work for Google.

Roorider
Community Member

Since many iot devices require 2.4 (I’ve run across this problem with a LOT of devices) maybe Nest should add a way to temporarily disable the 5gb band. My workaround is to use a 10YO iPad that is pre 5g. But it’s a fine line between that and apps that will run on it. 

Jeff
Community Specialist
Community Specialist

Hey, Roorider.

I just wanted to jump in and see if you were able to get this worked out. It looks like olavrb was able to provide a lot of info and an explanation on things. I can pass your comments along as a suggestion to our teams as well. If there's anything else I can do for you, let me know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks