01-17-2025 03:48 AM - edited 01-17-2025 08:15 AM
The strangest issue has occurred in the past couple of days that only effects media from the BBC over wifi.
I have Nest H2D wifi router and various Apple devices that I connect to it via wifi. I also have an Apple Mini M4 desktop that has a wired connection. I'm in the UK.
A couple of days ago I started to be unable to live stream BBC radio stations using the Sounds app on my iPhone and iPad. Also no photos were appearing in the app or in the BBC News app. I can still play archived material but can't download. The same applies if I try accessing content through a web browser.
However, everything works fine on the Mini, unless I disconnect the Cat cable and just use wifi, when the same issues occur on that machine as well.
Every other streaming service is still working using wifi without any issues on all devices.
I have rebooted every device and everything is completely up to date. It is obviously not an issue with the internet connection as I can access all the data through a wired connection. What would cause only certain types of data to be blocked from a single provider only on the wifi network?
01-17-2025 08:13 AM
...and just like that, it all started working again! Guess it will all remain a mystery.
01-20-2025 03:11 PM
Hi @SpotlightKid,
Thanks for posting here in the community. I'm glad to hear you were able to resolve the inconvenience of accessing BBC media over your Wi-Fi. I understand the situation you experienced while trying to stream BBC radio stations on your iPhone and iPad using the Sounds app. I appreciate your efforts in taking those steps before.
If you continue to experience any further difficulties, please don't hesitate to contact us again. I'm happy to help.
Best regards,
Melany