Some of my Google WiFi points not showing up under Devices Tab?

[tyr264]

I have one Google Nest WiFi Router and three Google Nest WiFi Points. Two of the points are listed under the "Devices" tab (Living Room 1 and Bedroom 1), but the third one, located in my office, isn't showing up in the Devices Listing like the other two are.

All three of them show up fine under "WiFi Devices", and they all show green and excellent connection under "Points".

It's just under "Devices" where one point doesn't show.

Any idea why?

[AbigailF]

Hi tyr264,
 

Thanks for posting ― let’s see what’s going on.

Could you send me a screenshot of what you see in the ‘Devices’ and ‘Wifi Points’ tabs? I’ll wait for your update.

Regards,

Abi

[AbigailF]

Hey tyr264,

We’d like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Best, 
Abi

[AbigailF]

Hello tyr264,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Abi