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Speed limit on Mesh points

HiteshB
Community Member

I have a 1gbps connection from ISP
Doing a speedtest from wifi point downloading a file is limited to the 60-80mbps via browser or Android
Speedtest besides the main router is pretty good upto 700mbps
Is there any config or limitation regarding the mesh connection - Mesh Test shows great connection
It clearly shows a bottleneck from any mesh point to the main router.

9 REPLIES 9

AbigailF
Community Specialist
Community Specialist

Hey HiteshB,
 

Thanks for posting — let's see what's going on. 
 

A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping or getting slow speed from the network? Also, do you have any paused devices? 

 

Give these steps a try:
 

  • If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
  • Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
  • Remove any special characters in your network name and password.
  • Turn off IPv6.
  • Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
  • Unplug the power from your Google Wifi devices for 2 minutes.
  • If the issue persists, try factory resetting your network. Take note that this will delete all network data.
     

Let us know how it goes.


Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hello there,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Regards, 
Abi

AbigailF
Community Specialist
Community Specialist

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi

HiteshB
Community Member

Hi AbigailF,

Sorry for not replying on here - I had tried to reply back on the email notification that I had received but it failed. I was not able to perform the steps as you had mentioned due to my work schedule.

I am off today so trying them right now and let you know the results.

HiteshB
Community Member

Hi AbigailF,

 

I ran all the steps you recommended but there is absolutely no difference in the behavior from Google Wifi Pods the speedtest still caps below 100mbps.

Not sure what else I can do, guess will have to live with it and money spent on buying it is down the drain.

Thanks for your help. 

AbigailF
Community Specialist
Community Specialist

Hi HiteshB,

I'm sorry to hear that you're still having an issue with your Google Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hello there, 

Checking back in — have you had the chance to fill out the form?

Best, 
Abi

HiteshB
Community Member

Filled and submitted

LovelyM
Community Specialist
Community Specialist

Hey HiteshB, 

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.

Cheers,
Lovely