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Successfully Linked 1st Google Wifi to ATT Router; Unable to Connect the 2nd Google Point

Lhays
Community Member

After reading the forums, I was successfully able to link the first and primary Google wifi disc to the art router through IP pass through. When I go to add a second device, the app only prompts me to “set up Google wifi”. It finds the second device fine, but then tries to have me join it as a new network (which clearly won’t work because it is not the one in pass through mode). What do I do? How do I get the second device added without having it try to set it up as a new network? 

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Lhays,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with setting up your Google Wifi point. Just to clarify, are you getting an option to set up a Wifi point when you hit the plus sign on the Google Home app?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Lhays,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi everyone,

In an effort to keep content fresh on the forums here and prioritize current issues, I'm going to go ahead and close up this thread. If you have any outstanding issues from this post or any other problems, please feel free to open up a new discussion.

Thanks,
Jeff