cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Switching ISP's with Google Mesh Pro

Fabric
Community Member

I've recently switched ISP's, I'm in Australia, I've swapped from iiNet to Telstra, still connected to the NBN using the same hardware. I have all green lights on the NBN box, I can connect to my mesh Wi-Fi but can't connect to the internet. Telstra support is adamant that I need to ditch the mesh, or at least insert their modem. 

I've seen some posts indicating I need to switch to DHCP, but without internet, I can't seem to update those settings.

Fabric_0-1723013028740.png

 

1 REPLY 1

Fabric
Community Member

Disregard this, I did a factory reset of Mesh Pro, and all came up fine. Took about 10 minutes.