Switching slowly beteren wifi points

[Niek]

Hi, I'm having some issues with my nest wifi system. I've been struggling with a real connection for a while but recently found out the cause. For example, if I'm in the living room (first floor), my phone sometimes connects to the WiFi point on the second floor, sometimes the other way around. The signal is not the same because if I'm connected to the router downstairs while I'm downstairs I get about 300 Mbps, while when I just connected the wifi point on the second floor while I'm downstairs I get about 50 Mbps. Does anyone have a solution for this? i have 3 points in total, one on the first floor one on the second floor and one on the third floor.

[Goggler]

Run a mesh test and see how strong a signal your getting at each point.  Some devices interfere with the wifi point and may need to be moved 

[Jeff]

Hi, Niek.
I just wanted to jump in real fast to see if you saw Goggler's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Niek]

Hi Jeff, yes I am still having the same problem. I did a mesh test and everything looked very good, but it still doesn't work

[Jeff]

Hey, Niek.

On your mesh test results, are all your points showing the same strength connection, or do they vary? If they differ from one another, what are you seeing for each point? 

[Niek]

all points indicate a very good connection

[Jeff]

Ok, Niek. Thanks for reporting back on that.

So it sounds a little counter intuitive, but it might be a case of your points being a little too close to one another and your devices are struggling to have a clear winner for which point to connect to. Try putting a little more space between the points. It doesn't need to be a huge difference in spacing, maybe half a room to a room to see if it reduces any confusing overlap for the mesh network. If things remain the same there, let me know and we can look at additional options.

Thanks.

[Jeff]

Hi, Niek.

Just a quick follow up to see if you tried any of those additional suggestions and to see if anything else has changed on your end. If you have anything to update, just let us know.

Thanks.

[Jeff]

Hi, Niek.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks