The home app is insanely inefficient full of dead ends I can’t add an additional wifi point(node)

[abellaj]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster: Julie El Taher

There is no add device button to set up a 3rd node.

[Jeff]

Hi, Julie El Taher.

Sorry for the issues you're having with the Home app. I'm sure it's frustrating to not be able to get your devices set up completely. Let's see what we can do to get your device set up and running.

You mentioned that this is your third WiFi point. Were you able to successfully set up a second point in addition to your router? It's rare, but some people have had success taking the point that isn't being discovered and starting the setup process over with that point as the primary router. If you can give that a try, it might get all three connected and visible in the Home app properly.

If that doesn't work, please come back and let me know and we can look at more fixes. Thanks.

[Jeff]

Hey, everyone.

I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.

Thanks

[Jeff]

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks