12-15-2021 11:45 AM
I’m unable to add my 2 wifi points to my main one. The main one works fine but when I try and add additional points it gets to the last step and says network connection failed.
it used to work fine till I reset the wifi points. Now only the main one connects.
have already tried multiple resets still always fails. Tried backhaul, that fails as well
12-20-2021 04:18 PM
I have a similar-ish issue. Can you run a speed test via the google home app?
12-20-2021 06:07 PM
Hi there .. no I can’t run a speed test
02-02-2022 03:11 PM
Hey, Aceskace.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.
02-02-2022 06:04 PM
Hi Jeff , unfortunately I couldn’t resolve the issue, tried all the troubleshooting, nothing worked.
i did find a few other users with the same problem on other forums, all didn’t have a solution.
Anyways, sold the unit a few weeks ago, bought another mesh system (different brand)
02-04-2022 09:44 AM
Thanks for updating me, Aceskace.
I'm sorry that we weren't able to get this worked out for you. Hopefully your new solution works well for you. As we have our answer here, I'm going to go ahead and close up the thread, but if you need anything else in the future, please feel free to start up a new discussion.
Thanks.