06-11-2023 10:27 PM
My Dyson and my Soleus window AC units will not connect to Wi-Fi as they use 2.4ghz and connect using the iPhone to bridge the connection. The only solutions I have seen it to walk outside my 5ghz range and hope the phone switches to 2.4ghz. Unfortunately this is not a good solution as my devises are in a small apartment and I can’t move them far enough away. This can’t be the only solution. Any other fixes or thoughts. Do I just need rerun my routers and get ones I can change back and forth from 2.4 to 5ghz myself to ensure I get that first connection on my apart devices?
06-13-2023 03:09 AM
Google Wifi and Nest Wifi don't have a feature to enable separate network names for the 2.4 GHz and 5 GHz bands. Some smart home devices are only capable of using the 2.4 GHz band and will not be available for setup if the phone or tablet you're using for setup connects to the 5 GHz band. Here are some potential solutions:
Hopefully one of these solutions helps!
06-15-2023 11:32 AM
Hello everyone,
@David_K, I appreciate you sharing these helpful steps.
@Chadceretto007, thanks for reaching out. Have you tried following these troubleshooting steps that davidking suggested above? Let me know if one of these steps helped or not, so we can try something else.
Best,
Lovely
06-18-2023 12:38 PM
Hey there,
I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
06-19-2023 12:42 PM
Hello again,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Cheers,
Dan