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Why is device prioritizing limited to 8 hours?

BigJoeee
Community Member

Why can you only prioritize a device for eight hours in the Google Home App? Is there a way to prioritize a device indefinitely? 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

It's probably limited to 8 hours because end user could forget they have it enabled/ forget to disable it, then create a support case to Google when a device on their network has poor performance. Would be my guess. 🙂

You can provide this as feedback through the Google Home app.


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi, BigJoeee.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

EdwardT
Community Specialist
Community Specialist

Hi BigJoeee,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi BigJoeee,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward