Wi-Fi from 1 home showing at another home, how can I delete and start over?

[Janinewebb]

Wi-Fi 3 hub system, appearing at another home rather then the one it’s located in. How can I delete and reinstall? When I tap on devices, it doesn’t give me the option to delete. 

[olavrb]

See following guidance:

• https://support.google.com/googlenest/answer/9691327?hl=en

[Jhonleanmel]

Hey folks, 

@olavrb, appreciate your helpful responses. 
@Janinewebb, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Mel

[JenniferV]

Hi Janinewebb,

How's it going? Still need help?

I appreciate your help here, olavrb and Mel.

Thanks,

Jennifer

[JenniferV]

Hey there,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer