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Wi-Fi from 1 home showing at another home, how can I delete and start over?

Janinewebb
Community Member

Wi-Fi 3 hub system, appearing at another home rather then the one it’s located in. How can I delete and reinstall? When I tap on devices, it doesn’t give me the option to delete. 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

See following guidance:


I don't work for Google.

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

@olavrb, appreciate your helpful responses. 
@Janinewebb, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Mel

JenniferV
Community Specialist
Community Specialist

Hi Janinewebb,

 

How's it going? Still need help?

 

I appreciate your help here, olavrb and Mel.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer