10-13-2024 05:17 AM
Hi all,
I have a problem that has been bugging my household for a long time now. Basically, certain apps (Peacock, Disney) and video games (Fortnite) rarely work on the weekend when connected to Google WiFi. Browsing the internet is also problematic with some websites inaccessible. When we switch to mobile data, everything works as expected. This typically happens on the weekends and resolves itself on Sunday evening. I know, it's odd. We used to have this issue almost permanently until we switched to the new Nest router. After switching, everything was great for a while, but the same issues are returning.
Restarting the network does nothing.
Factory resetting the network will typically work short-term, but that's a major PITA.
Google seems a little lost with this and I can't seem to find any other examples of this issue online. Any help is much appreciated.
Answered! Go to the Recommended Answer.
10-13-2024 11:30 AM
I've run into this type of problem before, when supporting a school. At a particular time of day, the Administration Wi-Fi would go crazy for a limited amount of time I checked and rechecked, and then went back to basics -- researching Wi-Fi radio interference.
Can you guess what's high on the list? ... The human body!
Sure enough, the Administration Wi-Fi was affected by the sudden influx of families each day ... when the people left, the Wi-Fi went back to working as expected. A bit of further investigation yielded that the Wi-Fi access point was not ceiling mounted but placed on a bookshelf (about 4.5' high. So moving the access point to the ceiling solved that problem immediately!
Often when people ask for Tech help regarding their home Wi-Fi, I advise placing their Wi-Fi (router and access points) as high as possible, given a home environment and furniture. With just one or a couple of persons resident this isn't a strong requirement, but with a larger family - i.e., multiple bodies moving around -- it becomes more important.
Give it a try.
All that said, it also could be that when usage is up on the weekend, the traffic is simply greater than your Wi-Fi system can handle. This isn't always just about bandwidth capacity, but the number of device clients and the traffic activity are definitely factors.
10-13-2024 11:30 AM
I've run into this type of problem before, when supporting a school. At a particular time of day, the Administration Wi-Fi would go crazy for a limited amount of time I checked and rechecked, and then went back to basics -- researching Wi-Fi radio interference.
Can you guess what's high on the list? ... The human body!
Sure enough, the Administration Wi-Fi was affected by the sudden influx of families each day ... when the people left, the Wi-Fi went back to working as expected. A bit of further investigation yielded that the Wi-Fi access point was not ceiling mounted but placed on a bookshelf (about 4.5' high. So moving the access point to the ceiling solved that problem immediately!
Often when people ask for Tech help regarding their home Wi-Fi, I advise placing their Wi-Fi (router and access points) as high as possible, given a home environment and furniture. With just one or a couple of persons resident this isn't a strong requirement, but with a larger family - i.e., multiple bodies moving around -- it becomes more important.
Give it a try.
All that said, it also could be that when usage is up on the weekend, the traffic is simply greater than your Wi-Fi system can handle. This isn't always just about bandwidth capacity, but the number of device clients and the traffic activity are definitely factors.