06-12-2024 11:36 AM
I have a 1 Gig Fiber connection and when direct connected to the NEST Mesh router, I get the correct speeds (800-900 up/down) but when connect via wireless I get 1/8th of that speed. I have tried factory resetting, added and removed bridge mode, ensured IPv6 is disabled and changed DNS to Google DNS (8.8.8.8/8.8.4.4).
When I first got the fiber service in October of '23, the wifi showed much higher speeds (600-700Mbps up/down) but now it is limping along.
What gives?
06-12-2024 12:18 PM
Same with my Google WiFi. The incoming speed is correct but WiFi is slow and is now dropping out multiple times a day
06-17-2024 09:34 AM
Hi everyone,
Thanks for reaching out. Sorry to hear that you're going through this with your Nest router. Let's work together to figure out the issue you're experiencing. To help with that, I have a few questions for you:
In the meantime, you can find additional troubleshooting steps in this article: Troubleshoot slow Wi-Fi.
Please let me know if you have any questions, and I'll be happy to help further.
Regards,
Jonathan
06-17-2024 09:39 AM
Below are the answers to your questions:
06-17-2024 10:04 AM
Hi @Aseoph,
Thanks for replying and providing the information. Let's see if we can improve your Wi-Fi speeds.
Let me know how it goes after trying these steps. I'm happy to assist further if needed.
Cheers,
Jonathan