08-07-2022 11:12 PM
My wifi seems to be working fine, speed test app reporting 100/20 on my phone, but the Google Home app says my network is offline. I've restarted my phone to reboot the app but do I need to rush my network and restart the Nest Router too?
Answered! Go to the Recommended Answer.
08-08-2022 06:45 AM
Saying this, clearing the cache for your Google home app would be a good idea as well since your wifi seems to work, it may just be an app issue.
08-10-2022 02:06 AM
That did work, just had to wait for the next morning when internet access demand had waned. 😉
08-07-2022 11:23 PM
A reboot/ power cycle of the main Nest Wifi puck usually solves it.
08-10-2022 02:06 AM
That did work, just had to wait for the next morning when internet access demand had waned. 😉
08-08-2022 06:45 AM
Saying this, clearing the cache for your Google home app would be a good idea as well since your wifi seems to work, it may just be an app issue.
08-10-2022 01:55 AM
How do I go about doing that next time? (I have "faith" this isn't a one off...)
08-12-2022 04:33 PM
08-15-2022 07:24 PM
Hi sduyvo,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
08-16-2022 07:39 PM
Hi sduyvo,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward