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Wifi connected with Ethernet cable fails frequently

sjinsi
Community Member

My Google Wifi was working fine.

I decided to connect one of the remote WiFi devices with Ethernet cable, directly to the modem, to get better wifi in that room.

Since then I have seen frequent:

1. Failed Mesh test.

2. In one instance, the Mesh test gave a "good" signal level for the WiFi device that was connected with Ethernet cable and a "great" signal level for the other device, that was connected in mesh, without Ethernet cable.

 

Anyone else witnessing this also?

 

Sundeep

1 Recommended Answer

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @sjinsi 

You can definitely use Ethernet to connect a Google WiFi remote/secondary units via Ethernet, and it's a great way to improve performance. However, you can't connect it directly to the "outer" network the primary Google WiFi unit is connected to. The primary Google WiFi unit is a router and a firewall, so it needs to be the only thing connected directly to your internet service provider's equipment. To wire up a secondary Google WiFi unit, you need to connect it through the LAN Ethernet port on the Google WiFi primary unit. That way, it will be part of the "inner" network created by the Google WiFi primary. If you need to connect more than one device to that inner network via Ethernet, you can use an inexpensive, unmanaged Ethernet switch to make more ports available. Here's a help article with more details: https://support.google.com/wifi/answer/7215624?hl=en 

View Recommended Answer in original post

3 REPLIES 3

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @sjinsi 

You can definitely use Ethernet to connect a Google WiFi remote/secondary units via Ethernet, and it's a great way to improve performance. However, you can't connect it directly to the "outer" network the primary Google WiFi unit is connected to. The primary Google WiFi unit is a router and a firewall, so it needs to be the only thing connected directly to your internet service provider's equipment. To wire up a secondary Google WiFi unit, you need to connect it through the LAN Ethernet port on the Google WiFi primary unit. That way, it will be part of the "inner" network created by the Google WiFi primary. If you need to connect more than one device to that inner network via Ethernet, you can use an inexpensive, unmanaged Ethernet switch to make more ports available. Here's a help article with more details: https://support.google.com/wifi/answer/7215624?hl=en 

sjinsi
Community Member

Hi Michael,

 
Thanks for your quick response.
The link you sent to me was also useful.
It's clear for me (although a little surprising).
 
Regards,
 
Sundeep

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS