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Wifi icon doesn’t show up on google home app.

Shirley1
Community Member

I installed my google wifi using the original app. Now that I’m on the google home, the wifi icon isn’t available. It would take me HOURS to reset all of my devices:(

i see that this was discussed in the past and that’s the only solution. Seriously???????

come on, surely there is a fix to this by now?

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Reuse your current network name (SSID) and password, then all your devices should reconnect once network is set up again in the Google Home app. Yep, it's not ideal, but at least it shouldn't take you hours.


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi Shirley1,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hey Shirley1,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff