I have had my Nest wifi and Nest wifi point extender for over two years. I have his recurring issue where the Next Wifi Point will not providing a wifi connection to the devices close to it.
I can tell that my wifi is work for the devices connect to the main nest wifi router but not the point. I usually get a message from the google home app saying that the device is not plugged in but it is and it's even connected to devices while not providing a internet connection.
I have ran mesh connection tests that show that there is not any issues and I have factory reset this device a few times and reinstall it to my home account hoping it would start working properly.
I usually have to unplug and replug it in daily for it to start working again. And I have even moved it to the next room over from the main nest router. My apartment is only 1,400 Sq ft; I know I don't have to have it but I bought it before I moved to this apartment and I would like to use it since I have it.
What can I do? I feel like it's the device, maybe I got a lemon. Idk
Thanks for posting — let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?
Give these steps a try:
Let us know how it goes.