02-06-2022 01:18 PM
I can't get my 2.4ghz devices connected to google wifi and thing else works. There's no way to configure the wifi in a useful and reliable way. I connected them before but can't get it working this time. Obviously google wifi is just not the right tool for my smart home needs in modern times.
Does anyone know of a router that can turn off the 5ghz band temporarily without relying on a separate guest network?
02-06-2022 07:05 PM
I am having the same issues. I just ordered a used router like the ones furnished by my ISP (CenturyLink). I know you can disable the 5GHz radio with ZyXel and Netgear. Probably TP Link and lots of others, too.
02-13-2022 10:34 AM
Hi folks,
Your Google Wifi or Nest Wifi network uses the same name for both the 2.4 and 5 GHz bands. Both radio bands are active simultaneously. Keep in mind that your personal devices (smartphone, tablet, laptop, etc.) will connect to only one radio band at any given time. Based on the device capabilities, Google Nest Wifi and Google Wifi attempt to select the band that will deliver the best performance for your device.
I'd love to know more about what's happening. What message are you getting when you try to connect your 2.4 ghz devices?
Thanks,
Edward
02-14-2022 05:40 AM
Hi Edward,
04-05-2022 04:36 PM
Hi SteveVT,
I apologize for the late response. We don't have any news to share about the feature that could disable the 5 GHz channel. We appreciate users who are keen on sharing their thoughts with us. We're always looking to improve — we'll take this as feedback.
Another question about your devices. Do they work with the Smart Life or Magic Home before searching it from the Google Home app?
Thanks,
Edward
04-11-2022 11:34 AM
Hi, SteveVT.
I just wanted to hop in real fast to see if you saw Edward's last reply there and if you had a chance to come up with an answer to his questions. If you were able to work things out already, feel free to let us know. Otherwise, we'll be happy to keep helping here.
Thanks.
04-11-2022 06:04 PM
Hi Jeff,
My thanks to you and Edward for following up.