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Will Nest mesh WIFI solve my router issue?

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Andy Wirral

My question does not relate to a Google WIFI I currently have, it is asking if getting Google WIFI will help me resolve my issue - I am not techie enough to work this out I just have a theory - I need advice from someone that understands how Routers/WIFI work?

My router drops connections to devices and it seems to do it in a cycle. If the front room TV is working at some point it will lose connection and after about 20 seconds will reconnect to WIFI, at a different time the back room tv, laptop and my phone will do the same. As this happens in cycles of losing and rejoining the WIFI at different times I know the router is not restarting as they do not lose connection at the same time.
Initially I thought this was a problem with the TalkTalk router so I got them to replace it with a new one but this one does the same, the only way i seem to be able to prevent this happening all the time is to switch off the router for 20 minutes every day which I do, this seems to last for about 36hours then it will start doing it again.
In my head I am thinking it is because of the number of devices connected and it drops one to connect another and so on but when I read the specs of the router and it states it can handle around 250 connected items and I have nowhere near that many, i have about 45ish, not all devices but connections shown.
I recently read somewhere though that no matter what the router specs says a router cannot handle any more than around 32 connections per channel before there will be issues.
so my questions are....
1) Am I right in thinking this may be the problem with my devices dropping in what appears to be a cycle?
2) Is it right that the router although it says can handle over 200 connections may be struggling with my 45?
3) I have read the Google Mesh WIFI literature and am I right in thinking that if I bought one of these it will be just 1 connection to my existing router and all other connections will be to the Google network therefore will not be overloading the connections to the existing Talk Talk router? - I.E, Talk Talk will see one connection but I will have 40 devices attached to Google WIFI for example?
4) I suppose the next question is can the Google WIFI handle that many connections and I will just not be transferring the issue to Google WIFI?
 
Many thanks for your help if anyone can answer these questions
3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Great question, and hard to diagnose, but lets give it a shot.  

 

Simple answers to your questions 

1 - If the devices are dropping daily, I would suspect your router is unable to handle that many devices, and therefore a nest mesh system should help (It did for me)

2- 200 connections would be a stretch depending on device demands, especially for a hub such as the talk talk, the nest wifi system is wonderful (I have the 3 point system with multiple IOT devices and smart devices, no issues!)

3- You should not run multiple routers, as it can cause issues.  The Nest would be your ONLY router.  If the Talktalk router is ALSO a modem, then look into switching it to modem only mode (turn off all router functions). 

4- Yes, google wifi can handle 45 connections. 

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there: 


Just wanted to jump in here to check to make sure that you saw the response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Have a great day! 

 

Hilary 

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks.

 

We haven't heard any updates from you. I'll go ahead and lock this thread.

 

If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,
Hilary