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Windows 10 identification and port forwarding

srnicol
Community Member

Nest wifi doesn't recognize any of my Windows computers.  Yes I have all network settings configured to share, notify, broadcast, allow, enjoy and entertain any network queries.  The problem is that I am running several computers on my Nest wifi home network, along with game consoles, phones, and nest connects.  The google home app recognizes that I have wifi, it recognizes the PS4, it recognizes the nest connects, and it has no mention of any computers being connected to the network.  Because it has no idea that there are both wired and wireless connected computers on the network, I am unable to configure port forwarding, dhcp reservations, etc for a simple web server.  Somehow the nest wifi network is corrupting my network in that the TPLink managed switch I added cannot be connected to.  The Nest wifi does not give the managed switch proper ip address and so the web-based admin panel for the managed switch does not work, does not even show up when navigating in a browser to the internal ip address of the router to manage it.  Networks suck, and ever since I bought a Nest wifi they seem to suck even more.  I will be solving this issue myself by buying a completely different brand of wifi router and boosters.  I used to like google back when they just did email and searches.  Maybe they should stay out of the hardware game.  I hear their phones and chromebooks suck too.  It seems to be a trend. Does anyone have any recommendations on wifi systems to replace my nest with?  It needs to be able to handle gaming and computing and it needs to obviously be configurable, work properly, and allow basics like port forwarding and connected device recognition.  Thanks...

1 ACCEPTED SOLUTION

srnicol
Community Member

Thanks for looking into it.  It was resolved by resetting the nest wifi router.  The clue was that cloud services and incident reporting could not be turned off in the app.  After resetting and trying a few combinations, I did a factory reset and reinstalled all my nest devices.  As soon as everything rebooted the app detected all my windows computers, the managed switch began working, and I could do all the port forwarding and ip reservations I needed.  Thank you! 

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5 REPLIES 5

srnicol
Community Member

I have tried these hardware configurations

 - the wifi before the switch, then the wifi after the switch, then no switch, then no wifi...

 - computer connected to nest wifi connected directly to the modem and also indirectly through the switch

 -  computer & switch & wifi all plugged directly to the modem

 

how about google designs a network configuration tool?

Jeff
Community Specialist
Community Specialist

Hey, srnicol.
I just wanted to jump in real fast to see if you saw Ashepherdson's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Ashepherdson
Silver Product Expert
Silver Product Expert

Can I ask, are you looking at the home screen on your Google home app?  That is where the "smart" devices live, but if you want to get into Wifi settings, you need to click on the Greenish Wifi icon, then click devices, and your device list will appear there.  You can click on settings on the Wifi screen, Advanced Networking, and your DHCP IP reservations as well as Port Management options will appear there.  

srnicol
Community Member

Thanks for looking into it.  It was resolved by resetting the nest wifi router.  The clue was that cloud services and incident reporting could not be turned off in the app.  After resetting and trying a few combinations, I did a factory reset and reinstalled all my nest devices.  As soon as everything rebooted the app detected all my windows computers, the managed switch began working, and I could do all the port forwarding and ip reservations I needed.  Thank you! 

View solution in original post

Jeff
Community Specialist
Community Specialist

Hey, srnicol.

Thanks for letting me know that you were able to work it out. That's great news and I'm happy things are working as you need.

As we have an answer here, I'm going to go ahead and close up the thread, but if you need anything else, please feel free to open up a new discussion.

Thanks!