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Wired backhaul ignored unless cloud services are enable

cdonovick
Community Member

I have a Nest wifi router (model: H2D) and three google wifi access points (model: AC 1304).  They are wired through a TP-Link switch (model: TL-SG105).  When I have cloud services turned off they report using a wirelss connection despite being wired.  If I turn cloud services on they report wired connection correctly.  

According to the following [publicly] unresolved question I should not have to have cloud services enabled to use a wired backhaul:

https://www.googlenestcommunity.com/t5/Nest-Wifi/WiFi-Pro-6e-Wireless-Ethernet-Backhaul/m-p/557943

Is there a known solution to this?

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