cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Won’t stay connected to Wi-Fi

57dottie
Community Member
6 REPLIES 6

57dottie
Community Member

It won’t connect to Wi-Fi all of the sudden I’m not home what do I do now 

Stay connected then off line never steady connected 

Jeff
Community Specialist
Community Specialist

Hi, 57dottie.

Sorry for the connection issues you're having. That sounds really frustrating. Let's figure out what's going on and get this fixed for you. I do have a couple of questions for you to get us started.

  • Is it a single device that won't connect to the network? If so, what device is not connecting?
  • Is your entire network going down?
  • Have you done any troubleshooting steps so far? If so, what have you tried?

If you can give me a little more info, we can get started figuring this out.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, 57dottie.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks