08-29-2022 11:33 AM
I have Google Nest Wifi connected to my router.
Everything was working great, until couple of weeks ago, YouTube stopped working when i use the Google WiFi - it's getting stuck on buffering.
In contrast, using my router WiFi (not Google's) works seamlessly.
Any idea why?
Thanks.
08-29-2022 12:21 PM
"Using my router WiFi (not Google's)" indicates double NAT, which is not ideal. Nest Wifi itself is a router with NAT, firewall, DHCP. Any routers in front of it should be bridged.
But to your specific problem, try to disable IPv6 and see if that makes a difference:
08-30-2022 03:44 AM
Thank you for your response.
IPv6 is already disabled in my Google WiFi. Should I enable it?
The thing is all other video streaming websites are working great.
Just the Google's services make me the desribed problem.
09-01-2022 07:35 PM
Hi folks,
@olavrb, thanks for the help!
@barak1413, thanks for reaching out. How's it going? were you able to try bridging the router like olavrb mentioned? Keep us posted.
Thanks,
Edward
09-05-2022 06:21 PM
Hi folks,
Thanks for letting us know. To isolate the issue, please try changing the DNS. Here's how:
Let us know how it goes.
Thanks,
Edward
09-05-2022 10:55 PM
Tried it, did not help.
In my case I thnk it is related to IPv6. Once I disabled IPv6 everything started working perfectly.
I need to enable it again and see if the problem returns. (Will check later today)
09-06-2022 10:11 PM
Hi Oded,
Thanks for the update. Were you able to try turning on the IPV6 again? How did it go?
Thanks,
Edward
09-08-2022 09:59 PM
Enabled ipv6 two days ago but have not experienced the problems again.
09-09-2022 04:47 PM
Hi Oded,
Thanks for the update. I'm glad to hear that it's been working fine. Please observe it for now and let us know if anything comes up.
Thanks,
Edward
09-14-2022 04:55 AM
Still not working sadly 😞
Thanks.
09-14-2022 07:20 PM
Hi barak1413,
Thanks for the update. I'm sorry to hear that you're still experiencing the issue. We'd like to know more about this. Please fill out this form so we could investigate further.
Thanks,
Edward
09-15-2022 07:09 PM
Hi folks,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please keep your lines open as they may reach out to you anytime soon. Also, please be advised that this thread will be locked after 24 hours.
Thanks,
Edward
09-14-2022 04:44 AM
Thanks I will check that out.
09-12-2022 05:04 PM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
09-13-2022 05:06 PM - edited 09-13-2022 05:07 PM
Hi there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest Wi-Fi and we'd be glad to assist you further.
Best,
Princess
09-02-2022 03:42 AM
I'm having the same problem. Though in my cases some devices are working fine with the Google wifi and some aren't. But all work fine with the non google router and network. Would certain appreciate any help. I have tried everything I can think of. Flush DNS clear cache.
09-03-2022 12:08 PM
I have the same problem but the issue is with specific streaming. For example it take lots of time for youtube to play a video. It takes discord lots of time to connect to a voice channel. When i am connected directly to the router (not using google wifi) it works perfectly. I think it started a week ago.
09-15-2022 06:11 AM
im also experiencing similar issues since last 2-3 weeks. mostly with Youtube and Microsoft Teams