cannot find device in list for port forwarding in my google wifi app

[praveen2k4]

My home automation has a reserved ip address and was able to setup port forwarding rules in my older netgear router.
I setup a new google wifi and I am unable to find the device in the list for port forwarding even when the system is hard wired to the wifi router. How can I just set up a port forwarding rule without selecting a device?

[kjegran]

I have the same problem, one device with fixed IP is not showing up in the list of devices, hence cannot do port forwarding. 

Anyone know how to fix this?

[kjegran]

I generated traffic to/from the device, after a while (a few hours) it was back in the list… 

[Jeff]

Hey, paveen2k4.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any additional troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

[kjegran]

Hi. Thank you for your reply. I waited a hour or two and then the device appeared in the list. 

Strange, but it worked 

[Jeff]

Sounds good, kjegran Thanks for the update.

praveen2k4, are you seeing any improvement in your case?

Thanks.

[Jeff]

Hi, praveen2k4.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks