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google home, google wifi ; move to new mobile

lars_sohl
Community Member

have a working google home, google wifi on a mobile. this mobile no longer works, and want it working with a new mobile (galaxy s20). should I "move" the setup to the new mobile, or should I reconfigure anew, by resetting each google wifi point in the process. I have tried to look for help for this subject, but I have not found any obvious help, I can not be the first wanting to do this.

7 REPLIES 7

MplsCustomer
Bronze
Bronze

@lars_sohl 

If you get a new phone and install and log into the Google Home app (and the Google Nest app, if you are using it) with the same Google Account you were previously using, you should have access to all of your Google Nest devices, just as before. And if you transfer your phone number over to your new phone with your cell phone carrier, you should not have any issues with two-factor authentication or similar issues. We've updated both of our phones over the years with no issues with our Google Nest devices.

you said "with the same Google Account you were previously using". I have two accounts and I was not using the relevant account. thanks (stupid me).

@lars_sohl 

Glad to hear you resolved it!

Jeff
Community Specialist
Community Specialist

Thanks for the input, MplsCustomer.

 

Hey lars_sohl,

 

I noticed that you got everything sorted out. I just wanted to check in and see if there was anything else you might need or to see if you had any other questions. If so, just let me know.

 

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hey lars_sohl,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

lars_sohl
Community Member

first answer was fine. all is good. thanks Lars

Jeff
Community Specialist
Community Specialist

Thanks for the update, lars_sohl.

 

Hi all,

As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.

Thanks,
Jeff