how do i fix no usage remotely

[rgaila]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: toni sasso 

See usage for past day. How do I know if s unit working

[rgaila]

Hi, Toni.

Thanks for reaching out with you question. I would be happy to help you out with this.

Just to make sure we are on the right path, which product are you trying to look up history on? Is this a thermostat, your network, or another device?

If you could let me know what we're dealing with, I'm sure we can figure it out.

-From Jeff Prime, Community Specialist.

[Jeff]

Hi, everyone.
Just one quick final check in here. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks