iPhone

[Charley48]

Hello 

my wifi is working on my nest but iPhone says I’m offline? 
tried everything I thought I knew but nothing is working. 

[EdwardT]

Hi Charley48,

Thanks for reaching our. I'm sorry to hear that you're having an issue with the connection of your iPhone. I'd love to know more about this and i have a few questions:

• When did the issue start?
• Are there any devices experiencing this issue?
• What troubleshooting steps have you done so far?

Looking forward to your response.

Thanks,

Edward

[Charley48]

Hi, It started a week ago 

I have resolved the issue 

thank you for reaching out. 
Charley48

[EdwardT]

Hi Charley48,

Thanks for the update. I'm glad to hear that it's working fine now. Please observe it for now and let us know if anything comes up.

Thanks,

Edward

[EdwardT]

Hi Charley48,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Charley48,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward