nest points wont communicate with main point now that i have starlink

[joshwhittly]

since i upgraded to starlink my points wont connect. I have the proper adapter and starlink router set in  standby mode, home router is working but the points wont connect. 

[olavrb]

Have you tried to factory reset the points ( https://support.google.com/googlenest/answer/6246619?hl=en -> using the physical button ) and add them to the network again ( https://support.google.com/googlenest/answer/9548301?hl=en -> add additional points )?

If yes: What error do you get?

[Alex_S]

Hi everyone,
 

Thanks for the assistance, @olavrb.

@joshwhittly, I'm jumping in to ensure everything is good here. Have you seen olavrb’s  response? Let us know of the answers so we could take a closer look at them.

Kind regards,
Alex

[Alex_S]

Hi there,

Checking in — how's it going? Do you still need our help?

Best,
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,
Alex