nest wifi routeer and 2 points

[msmith5433]

I need help connecting my 2nd point Showing i am blocked? I have tried this all ready!!! 

[msmith5433]

Is someone going to help me??

[LovelyM]

Hello msmith5433, 

Thanks for posting — let's get this sorted out. 

Please factory reset your Google Nest Wifi point. Uninstall and reinstall your Google Home app before adding your device to your mesh network. Let me know if that resolves your issue or not.

Regards,
Lovely

[LovelyM]

Hey msmith5433,

I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help.

Cheers,
Lovely

[LovelyM]

Hi msmith5433, 

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks,
Lovely