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Incorrect data usage from Google Home App

rindra
Community Member

There has been an outstanding issue going on Home App as reported by https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-Home-App-Reporting-Google-Incorrect-Data-Use...

 

Is there any resolution to this as this issue has been waiting for resolution for more than 3 months. 

7 REPLIES 7

Jhonleanmel
Community Specialist
Community Specialist

Hey rindra,

 

A quick update here! Our team is still working through this incorrect data usage shown in your Google Home app to figure out next steps. If you haven't sent feedback already, please do so by following this link. Let me know if you have other questions or concerns ― we'd love to help.

 

Best,

Mel

The other thread said the google team knows this is a problem.
what good will it do to fill out the form?
you’ve know about the problem for 5 months, is there any update?

I also don't understand why this issue takes so long to get solved. Are there any insights we can get from Google on that topic?

@Jhonleanmel : would you please provide a status update on this issue. I’m getting charged a data use overage from my ISP, and my data from Google Wi-Fi is so obviously erroneous that I can’t use it to identify the root cause of the overage problem. This sort of visibility is why I invested in Google Wi-Fi to begin with, but it’s now just making things more confusing due to this bug. I filled out the form to provide more particulars. Thank you!

Shonda21
Community Member

Google Home App has been updated to include a new feature that may be causing you concern. You can get 카지노사이트 help to find new games easily. The new Google Home option allows you to control your music, podcasts, and video with voice. To help get the most out of this feature, you need to know how to use the data usage tracking option in your app.

Helijone
Community Member

I'm sure you have noticed by now that Google Home app is a thing. I mean it's only been out for a few days and already, you're probably getting some of your friends asking if they can hear you through their Google Home. You can check this 메이저사이트 and learn new information about the games. And extending this further, these people are actually asking how much data you are using from your account. If this does happen to you then don't worry as our article will solve all your queries about using the Google Home App and what data is being used over here.

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