Nest × Yale Lock History

[matttt]

I thought I should have a history icon on my lock in the app, But, I don't have it, where can I find it?

Thanks

[janthadeus]

Hi matttt,

Thanks for reaching out. I’m sorry for the delayed response here. 

Here’s how to view your lock’s history:

1. On the Nest app home screen, select your lock.

2. Select History .

You’ll see a 10-day overview with the number of events and timelines for each day. To keep it simple, this view won’t show everything your system detected and responded to. You’ll only see important events. What the colors mean:
 

• : Unlocked
• : Locked
• : Privacy mode enabled
• : Errors
• : Tamper

3. To see everything that happened on a particular day, tap the day.

The view will expand to show a chronological list of each activity triggered by your lock. To learn more, have a look at this article: Learn about Nest × Yale Lock History in the Nest app.
 

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?
 

Regards,

JT

[matttt]

Yes, got it, thanks a lot 

[janthadeus]

Hi there,

Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Cheers,

JT