Yale Smartsync alarm, trying to disarm Alarm by google assistant

[Clicon]

Hi 

I  have just found out, that I can arm my Yale Home alarm system via google assistant. But when I try to disarm the alarm via google it says security panel has a security restriction enabled . Can this restriction be overcome ? If so can google assistant disarm the alarm by using a Pin Code in google home ?

Thanks in advance

Clive

[TheEnquisitor]

I posted enquiring about this too! 

https://www.googlenestcommunity.com/t5/Home-Automation/How-to-enable-routines-to-disarm-Home-Securit...

[janthadeus]

Hi folks,
 

Gotcha — thanks for trying. Here are some things you can say to Google Assistant:
 

• "Hey Google, is the [location name] door locked?"
• "Hey Google, lock the [location name] door."
• "Hey Google, make sure my [location name] door is locked."
•  

Note: Be sure to say the name or location you gave your lock when you set it up. To find this info, open the Nest app and check the label beneath your Nest × Yale Lock.
 

When using voice commands, keep in mind: You can’t unlock your door using voice commands. This is a safety precaution to help prevent an unauthorized person from unlocking your door with their voice. Learn How to lock and unlock the Nest × Yale Lock. Make sure your door is closed when you tell Google Assistant to lock your door. The Nest × Yale Lock can only turn the deadbolt. It won’t close the door for you.
 

Let me know if you have further questions.

Thanks,

JT

[Clicon]

Hi janthadeus

I don't have have smartlocks just the smart alarm. I was just wondering if you could disarm my smartalarm by saying the disarm command followed by saying saying your secret PIN number?  🤔 

[janthadeus]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?
 

Regards,

JT

[TheEnquisitor · Accepted solution]

Not to hijack the post but the product we are revering to is the Yale smart alarm and not the Yale x nest alarm. 

I can understand insecurity for voice command but why can we not disarm using routines which is something we set up.

[Clicon]

Exactly it would handy to disarm the panel by also saying your secret pin number 👍

[TheEnquisitor]

Im sad to say since there wasn't any option, I downloaded and connected Alexa. You can do it on the Alexa app with a pin code.

[janthadeus]

Hey folks,
 

TheEnquisitor, oops! My bad. Thanks for sharing the work around syncing your device using Amazon Alexa — it’s a big help.  

Clicon, checking in — have you tried the steps shared by TheEnquisitor? If so, how did it go? Let me know if you need anything else.

Best,

JT

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Thanks for the help here, JT!

Best regards, 

Brad

[janthadeus]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for chiming in, Brad.

Best,

JT