Yale nest lock thumb lock

[Emilyandnic]

We have a window in our door with the Yale nest lock and the thumb lock is visible from outside.

is there a way to disable it and only use the app?

[David_K]

Short answer is no, unfortunately. If you think about it from a safety perspective, it wouldn't make much sense for you not to be able to unlock your door from the inside (think emergency scenarios) if your lock is offline or the Wi-Fi/app are experiencing issues.

[janthadeus]

Hi Emilyandnic,

Checking in — I hope davidking’s response answered your question. Let me know if you have more questions in mind.
 

I appreciate your help, davidking.

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT

[janthadeus]

Hi there,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
 

Best,

JT