nest doorbell (wired) setup

[bjesuthr]

I get to the Choose the last 4 digits of your camera's serial number and nothing appears?

[MplsCustomer]

@bjesuthr 

Sometimes this can occur if you are not using the appropriate app for your doorbell (the Google Nest app versus the Google Home app).

[Brad]

Hi there,

Thank you for your feedback on this, I fully understand the frustrations of not having your new Nest cams in the Nest app like you may be used too. However, the new Nest cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with your speakers and displays. 

You can now use the Google Home web app to view your cameras and doorbells. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. 

Best regards,

Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad