01-08-2022 01:48 AM
I've reset the lock to factory defaults 3 times and set a Master code. That works and the door locks/unlocks. When I try to add the Product to Nest home and hold down the white button on the back of the lock, it doesn't light up per the instructions. The lock it would light up during the reset process. NOT SOLVED BY ANY THREADS
04-22-2022 07:26 PM
Hey ingbeppe,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.
If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!
Thanks,
Archie