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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Unable to add or see second home to existing nest secure account

Unable to add or see second home to existing nest secure account.I have two nest secure, installed on different properties. I have managed them perfectly since a year ago, however, after moving to a new android phone I can only see one home the secon...

netbeaver by Community Member
  • 617 Views
  • 1 replies
  • 0 kudos

Nest Secure offer not available outside USA

Like many others I am aware that my Nest Secure will be turned off in April 2024 and become useless. American customers have been offered an ADT security system or $200 credit; as a UK customer I have asked several questions and been told that I cann...

AlexRolfe by Community Member
  • 776 Views
  • 1 replies
  • 4 kudos

Can't believe I'm stuck with this.

I've been a Nest Secure owner for years and just set up my new ADT system and I couldn't be less happy. There is not a single thing about this new system that is better than what I'm being forced to replace. Let's start at the top:The offering from G...

Trouble adding guest

How to add guest access to home entry only. I have the Yale lock and nest for another property and do not have any issues adding several guests to that home. However, our cabin Yale lock and nest does not have the option to add guest. Why is that? Th...

Whitney3 by Community Member
  • 529 Views
  • 1 replies
  • 0 kudos

Nest Connect cannot turn on Bluetooth Pairing Mode

I have two yale locks and one Nest Connect, they were fine until I changed my wifi system. I cannot change the wifi connect on the nest connect device, so I removed the next connect from my nest app and decided to do a factory reset.After I did a fac...

czhang17 by Community Member
  • 1692 Views
  • 3 replies
  • 0 kudos

A complicated addition of a third Nest X Yale door lock

We own a 2 story home we use as a short term rental. We currently have a Nest x Yale lock on the first floor main entrance and another one the lower floor entrance. We want to install a third Nest x Yale lock of the stairwell door so that we can offe...

awatson6 by Community Member
  • 893 Views
  • 2 replies
  • 0 kudos

Nest Yale lock

OK, so now that Yale/Nest/Google are one happy family, how do I add kids for their own codes to the lock? Honestly can't even figure out how to add guests. Can't add kids due to using FamilyLink and they are minors, won't let me add them to Google Ho...

TomPosz by Community Member
  • 702 Views
  • 2 replies
  • 0 kudos

Nest Yale lock will not connect to Wi-Fi (tried everything)

I have tried everything listed in the help forums from the 2.4ghz network, to using hot spots, to replacing batteries, removing, resetting the lock, turning off Bluetooth, Wi-Fi, cellular, moving the connect closer, resetting my network, and lastly s...

Bessioc by Community Member
  • 1091 Views
  • 3 replies
  • 1 kudos
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