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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Nest Yale lock will not connect to Wi-Fi (tried everything)

I have tried everything listed in the help forums from the 2.4ghz network, to using hot spots, to replacing batteries, removing, resetting the lock, turning off Bluetooth, Wi-Fi, cellular, moving the connect closer, resetting my network, and lastly s...

Bessioc by Community Member
  • 1050 Views
  • 3 replies
  • 1 kudos

Can't add Yale lock to the nest app

I just purchase a Nest X Yale Lock. I was able to add the Nest Connect tot my Nest App. However, when I select add product, and skip the scanning of the bar code, and choose add Yale lock, I get the following options to add: Nest Connect or Nest Guar...

LisaH by Community Member
  • 1513 Views
  • 1 replies
  • 0 kudos

Nest app and Yale lock not working properly

Hi,My Yale lock stopped working recently. Without notice the Yale lock stopped accepting any of the families passcodes. It also stopped showing up in the Nest app. Even though it may have been disconnected from wifi my understanding is that the passc...

albie_ by Community Member
  • 979 Views
  • 3 replies
  • 0 kudos

Nest Detect, The best contact switch is going away

I have always been impressed with Nest products starting with their thermostat. I was aware that Nest was developing additional products and was a bit annoyed that the new product rollouts seemed slow, but after purchasing additional Nest products I ...

Rajmn by Community Member
  • 604 Views
  • 1 replies
  • 2 kudos

A Cautionary Tale if You Didn't Receive Your ADT/$200 Promotion Email

My recent encounter with Google Support has left me not only frustrated but compelled to share a cautionary tale that could save others from the abyss of wasted time and relentless incompetence that I endured.The ordeal began when I learned about Goo...

Xlaw by Community Member
  • 1039 Views
  • 2 replies
  • 4 kudos

Class action suit

I think we should start a class action suit. I have nest cameras that protect my home and they want me to go to adt. Never. I’m contacting my attorney general for fraud, consumer fraud. I’m going to make some noise. This is wrong and they ( she) does...

Taz8tj by Community Member
  • 889 Views
  • 1 replies
  • 7 kudos

Nest App Freezes during Lock Setup

My Nest x Yale lock worked fine for several months and was connected to my wifi network. A couple weeks ago, my Nest Connect (the device the bridges the Yale Lock to my wifi network) disconnected itself from my wifi network. Now, when I attempt to re...

hawkeye16 by Community Member
  • 939 Views
  • 3 replies
  • 0 kudos

Nest aware camera

I got 37 gig of use from my Wi-Fi reading and 5 aware videos that are 5 seconds long?? What is that

Dognut10 by Community Member
  • 500 Views
  • 1 replies
  • 0 kudos

Connecting ADT to Google Home Error

I have tried numerous times to add my ADT Smart Home system to Google Home. I've followed the correct steps, however, when I try to log into ADT through the Google Home app in the process, I continually get this error "Sign in error. Please try again...

JudyP1 by Community Member
  • 4946 Views
  • 1 replies
  • 1 kudos
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