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Nest Secure offer not available outside USA

AlexRolfe
Community Member

Like many others I am aware that my Nest Secure will be turned off in April 2024 and become useless. 

American customers have been offered an ADT security system or $200 credit; as a UK customer I have asked several questions and been told that I cannot have a similar offer. 

1) is it even legal to only off a deal to people in a certain country while ignoring other customers?

2) has anyone outside the USA managed to make any progress towards Google providing them some sort of compensation for making a perfectly useful system defunct and costing us all lots of money?

1 REPLY 1

netbeaver
Community Member

I was offered the 200USD voucher however, it can only be spent in the US Google e-shop. I live in Europe.