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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

New Wifi and nest is a PIA

after getting a new wifi router and spending almost an hr getting our nest connect reattached (which involved removing it and readding it to my nest account). I'm now trying to reconnect my yale lock:-wouldn't work so I removed it and am trying to re...

Resolved! Cannot get Nest Connect to connect to the wifi network.

I cannot get my new connect device to connect to my wifi network. My lock is installed and working fine, but of course I cannot connect it to the network without the connect installed. I have perhaps 8+ devices installed well on my AT&T 2.4ghz guest ...

Alduman by Community Member
  • 841 Views
  • 1 replies
  • 0 kudos

Nest Yale auto lock time

When will a longer auto lock choice be added (eg, 15 minutes) or user defined option. Five minutes is too short.

RDM-III by Community Member
  • 509 Views
  • 1 replies
  • 0 kudos

Nest Yale Lock Battery Drain in Day

I have now read 3 different threads on this same issue, none of which seem to have surfaced a solution. I have had my lock for 2 years without issue.Aligned with a recent software update from Nest, my lock’s batteries now die in 1-2 days.Additionally...

Mike60 by Community Member
  • 4023 Views
  • 6 replies
  • 4 kudos

Nest x Yale Lock - passcodes not recognized on keypad

Hello,Like a many others, I recently installed a new Nest x Yale lock and are having issues unlocking via passcodes. I set it up per the installation instructions, first creating a (temporary) master passcode on the device before adding the lock on t...

zavid58 by Community Member
  • 2083 Views
  • 3 replies
  • 1 kudos

Resolved! Nest x Yale - manual entry

Hello!I have the Nest x Yale lock and am now renting my home. I would like to know how I can instruct my renters on manually adding their own codes as they won’t be connecting to WiFi. Is there a link to a pdf that I am able to share with them?thanks...

itsmekiara by Community Member
  • 2119 Views
  • 3 replies
  • 0 kudos

Transition to ADT promo code

I need to have my “promotion email” for transition to ADT security resent as I thought the email sent months ago was fraudulent. I now need the promo code to purchase new ADT security hub. Has anyone had success doing this? I can’t find a way to talk...

Mark59 by Community Member
  • 1391 Views
  • 2 replies
  • 1 kudos
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