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Security

Blog Posts

Bringing enhanced support for the Nest x Yale Lock to the Google Home app Read more

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Stolen Package Footage

Yesterday morning an important package was delivered to my house. We have proof of delivery for the shipping carrier but that package was gone when I came home, can't find it anywhere. I have reason to believe the package was stolen and I want to che...

uwa223 by • Community Member
  • 997 Views
  • 2 replies
  • 1 kudos

2nd gen nest doorbell (wired) NOT WORKING

I have had the wired Google nest doorbell for less than a year, and as of a day ago, I received a notification on the Google home app that the device is not working, when I checked the doorbell, there were no lights. I reset power at the breaker, sti...

Tchristina by • Community Member
  • 1875 Views
  • 8 replies
  • 0 kudos

Connect not Working

I cannot get my Nest Connect device to connect to wifi. It used to work, then just stopped one day. Have tried multiple times to get it to work with factory resets etc. Now we just have a useless lock. I even changed my wifi router to be only 2.4 gHz...

d4dooley by • Community Member
  • 731 Views
  • 1 replies
  • 0 kudos

unnamed devices

Why can't I name the unnamed devices that are joining my network?Will that make so it doesn't keep adding them?I have a TON of unnamed devices that join daily.Please help me delete them and name each device that joins.

DOOR LOCK WHITE BUTTOM IS NOT WORKING

I HAVE DONE FACTORY RESET ON MY NEW YALE LOCK , IT SAYS ALL CONNECTED GOOD BUT WHEN I TRIED TO PUSH THE WHITE BUTTOM TO ADD TO MY HOME APP IS NOT WORKING , WHEN I PUSH WHITE BOTTOM NOT GIVE ANY BLUE LIGHT AND ALSO DOESNT SAY IT IS READY , WHEN I PUSH...

Nest Secure as a Google Hub

Will nest secure after it is discontinued still be able to act as a google hub?

Osaf by • Community Member
  • 705 Views
  • 1 replies
  • 0 kudos

Yale Lock error T026 (4060)

I have a nest Yale Lock that went offline out of nowhere and after failed attempts to reconnect it I chose to remove the device and try reconnecting it. However during the process when it says to hold the button untill it turns blue there is no chang...

Blest by • Community Member
  • 4154 Views
  • 4 replies
  • 0 kudos

Can you download Longer videos than 28 seconds

HiI have a nest cam and I wanted to kniw if you can download videos longer than the 28 second ones it does for you. I want video of something that's longer in time than 28 secs.Thank you

Yale lock doesn’t recognize passcode

For some reason my Yale lock is no longer recognizing any of my passcodes. I've reset the lock, even did the factory reset and reconnected to Nest app. it still doesn't recognize my code at the keypad but I can unlock it via the Nest app.What can I d...

Kokobo by • Community Member
  • 873 Views
  • 1 replies
  • 1 kudos
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